The Reserve Bank of India (RBI) is in the process of revamping its consumer grievance redressal system.
This update will include the incorporation of Rural Co-operative banks under the RBI’s Ombudsman scheme.
The move aims to enhance the grievance redressal mechanism, ensuring better and more efficient resolution of consumer complaints across a wider range of banking institutions.
https://www.newsbytesapp.com/news/business/rbi-strengthens-grievance-redressal-improving-complaint-resolution-consumer-service/story
